
Most charges are due to:
Monthly membership renewal
Multiple vehicles on the same account
Billing date (monthly) not matching your last visit
👉 You can view your billing details here:
[Manage Membership]
Our memberships are monthly subscription-based, not pay-per-use.
Your membership renews automatically each month until canceled.
👉 Manage your membership here:
[Manage Membership]
This usually means more than one vehicle is active on your account.
👉 You can review and remove vehicles here:
[Manage Membership]
You can securely update your billing information anytime in the portal.
The fastest way to cancel is through the portal.
👉 Cancel, pause, or modify your membership here:
[Manage Membership]
Requests submitted through support may take longer to process.
Most commonly:
The cancellation was processed after the billing date
The account was still active at the time of renewal
👉 You can confirm your account status here:
[Manage Membership]
Refunds are reviewed on a case-by-case basis.
👉 If you still need help, submit a request below and our team will review it within 24–48 hours.
⚡ Faster Option: Most billing changes (canceling, updating card, managing vehicles) can be done instantly here:
👉 [Manage Membership]
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